Privacy Policy

1. Information We Collect

1.1 Information You Provide to Us:

• Account Information: Your name, email address, phone number, and password when you register for an account.
• Profile Data: Any profile details or preferences you choose to submit.
• Communications: Messages, survey responses, support requests, and other materials you send to us (e.g., inquiries about journeys).

1.2 Information Collected Automatically:

• Usage Data: Information about your interaction with our Site, such as pages visited, links clicked, time spent, device and browser data, and IP address.
• Cookies & Similar Technologies: We use cookies and similar technologies to recognize you and remember your preferences.

1.3 Information From Third Parties:

• Social Login: If you sign in with a third-party service like Google, we receive your public profile information (name, email) as permitted by that provider.
• Payment Processors: We receive transaction details (amount, date) but do not store your full payment card information.

2. How We Use Your Information

We use your information for the following purposes:

• To Provide & Improve Services: To authenticate you, process payments, deliver customer support, and enhance our offerings.
• To Personalize Your Experience: To remember your preferences and tailor communications and content.
• To Communicate With You: To send transactional emails (e.g., booking confirmations) and promotional messages (from which you can opt out).
• For Analytics & Security: To monitor usage, detect and prevent fraud, and protect against abuse.
• For Legal Compliance: To respond to legal requests and enforce our Terms of Service.

3. How We Share Your Information

We do not sell your personal data. We may share your information only with the following parties:

• Service Providers: Vendors who perform services on our behalf, such as hosting providers, payment processors, and marketing platforms.
• Affiliates & Subsidiaries: For internal business and operational purposes.
• Legal Authorities: When required by law or to protect our legal rights.
• Business Transfers: If we are involved in a merger, acquisition, or sale of assets, your data may be transferred to the new owner.

4. Your Choices & Rights

• Access, Correction & Deletion: You can review, update, or request the deletion of your personal data by emailing us.
• Marketing Opt-Out: You can click the “unsubscribe” link in any promotional email or contact us to be removed from our mailing list.
• Cookies: Most browsers allow you to block or delete cookies through their settings, though this may limit Site functionality.
• Do Not Track: We do not currently respond to browser “Do Not Track” signals.

5. Data Retention & Security

We retain your personal data only as long as necessary to provide our Services and comply with our legal obligations. We implement reasonable administrative, technical, and physical safeguards designed to protect your information; however, no system is 100% secure.

6. Children’s Privacy

Our Services are not directed to children under 16. We do not knowingly collect personal data from children. If you believe we have inadvertently collected such data, please contact us to have it deleted.

7. International Transfers

Your information may be processed and stored in the United States or other countries where our service providers are located. If you reside outside the U.S., you consent to this transfer under applicable legal frameworks.

8. Changes to This Policy

We may update this Privacy Policy from time to time. We will post the revised version on this page with a new “Effective Date.” Your continued use of the Site after any changes constitutes your acceptance.

9. Addendum for European (GDPR) and California (CCPA) Residents

For Residents of the European Economic Area (EEA):

• Lawful Bases for Processing: We process your data based on Consent, Performance of a Contract, Legal Obligation, and Legitimate Interests.
• Your GDPR Rights: You have the right to Access, Rectify, Erase, Restrict, Object to processing, Data Portability, and Withdraw Consent.
• Data Transfers: We transfer data outside the EEA under EU-approved safeguards, such as Standard Contractual Clauses.

For Residents of California:

• Your CCPA Rights: You have the Right to Know & Access, the Right to Delete, and the Right to Non-Discrimination.
• Opt-Out of Sale: We do not sell your personal information.

To exercise any of these rights, please email us with your specific request.

10. Contact Us

Cultural Connections Asia, LLC
10400 W Silver Spring Dr, Ste 250 PMB 1049
Milwaukee, WI 53225, USA
Email: dwright@cc-asia.com