Effective Date: August 5, 2025
Cultural Connections Asia LLC (“we,” “us,” or “our”) operates the website cc-asia.com (the“Site”) and provides related services (collectively, the “Services”). This Privacy Policy explains what information we collect, how we use it, and the choices you have regarding your information.
1. Information We Collect
1.1 Information You Provide Account Information. When you register for an account: name, email address, phone number, and password. Profile Data. Any profile details or preferences you submit. Communications. Messages, survey responses, support requests, and other materials you send us (e.g., inquiries about tours).
1.2 Automatically Collected Information Usage Data. Pages visited, links clicked, time spent, referring/exit pages, device and browser data, IP address, and other analytics. Cookies & Similar Technologies. We use cookies, web beacons, and local storage to recognize you and remember your preferences.
1.3 Third-Party Information Social Login. If you sign in with Google, Facebook, or another service, we receive your public profile info (name, email) as permitted by that provider. Payment Processors. We collect transaction details (amount, date) but do not store full payment card information.
2. How We Use Your Information We use your information to: Provide & Improve the Services. Authenticate you, process payments, and deliver customer support. Personalize Your Experience. Remember preferences, recommend content, and tailor communications. Communicate. Send transactional emails (booking confirmations, password resets) and promotional messages (you can opt out). Analyze & Secure. Monitor usage, detect fraud, troubleshoot issues, and protect against abuse. Legal Compliance. Respond to subpoenas, enforce our Terms of Service, and comply with laws.
3. How We Share Your Information We do not sell your personal data. We may share it with: Service Providers. Hosting providers, analytics vendors, payment processors, marketing platforms, and support services. Affiliates & Subsidiaries. For internal business operations. Legal Authorities. When required by law or to protect our rights. Business Transfers. If we merge, are acquired, or sell assets, personal data may be transferred to the new owner.
4. Your Choices & Rights Access, Correction & Deletion. You can review, update, or request deletion of your personal data by emailing dwright@ccasia.com. Marketing Opt-Out. Click “unsubscribe” in any promotional email or email us atdwright@ccasia.com. Cookies. Most browsers let you block or delete cookies via settings, but that may limit Site functionality. Do Not Track. We do not honor browser “Do Not Track” signals at this time.
5. Cookies & Tracking Technologies We use: Essential Cookies. To power the Site (login status, booking cart). Performance & Analytics Cookies. To understand usage and improve performance (e.g., Google Analytics). Advertising & Social Media Cookies. To deliver relevant ads and enable social sharing.
6. Data Retention We retain your personal data only as long as necessary to provide the Services, comply with our legal obligations, resolve disputes, and enforce our agreements.
7. Security We implement reasonable administrative, technical, and physical safeguards designed to protect your information. However, no system is 100% secure.
8. Children’s Privacy Our Services are not directed to children under 16. We do not knowingly collect personal data from children. If you believe we have inadvertently collected data from a child, please contact us to have it deleted.
9. International Transfers Your information may be processed and stored in the United States (or other countries where our service providers are located). If you reside outside the U.S., you consent to this transfer under applicable legal frameworks.
10. Changes to This Policy We may update this Privacy olicy. We will post the revised version here with a new “Effective Date.” Your continued use after changes constitutes acceptance.
11. EU GDPR Addendum Scope: This section applies if you are located in the European Economic Area(EEA).
Lawful Bases for Processing. We process your personal data under the following legal bases:
Consent – when you opt in to marketing communications or cookies. Performance of a Contract – to fulfill your booking or account services. Legal Obligation – to comply with applicable laws (e.g., tax reporting). Legitimate Interests – for our fraud prevention analytics, and service improvements, provided your rights are not overridden.
Your GDPR Rights. Under the GDPR, you have the right to:
Access the personal data we hold about you.
Rectify inaccurate or incomplete data.
Erase your data (“right to be forgotten”), subject to our legal obligations. Restrict or Object to certain processing (e.g., direct marketing).
Data Portability – receive your data in a structured, machine-readable format.
Withdraw Consent at any time (for processing based solely on consent). How to Exercise Your Rights.To submit a request, email dwright@ccasia.com with “GDPR Request” in the subject line. We will respond within one month, or two months for complex requests. International Data Transfers. If we transfer your data outside the EEA (e.g., to the U.S.), we do so under EU-approved safeguards, such as Standard Contractual Clauses.
12. California Privacy Rights (CCPA) Scope: This section applies if you are a California resident.
Right to Know & Access. You may request details about the personal data we have collected about you in the past 12 months, including categories of data, sources, purposes, and third-party recipients.
Right to Delete. You may request that we delete personal information we hold about you, subject to certain exceptions (e.g., transaction records needed for tax or fraud prevention).
Right to Opt-Out of Sale. We do not sell your data. If that changes, you will have the right to opt out via a “Do Not Sell My Personal Information” link. Non-Discrimination. We will not discriminate against you for exercising any CCPA right. This means no price or service differences, except where allowed by law.
How to Exercise Your Rights. Submit a “California Privacy Request” to dwright@ccasia.com. We will verify your identity before processing.
13. Contact Us If you have questions or data requests, please contact:
Cultural Connections Asia LLC Email: dwright@ccasia.com
Address: 4726 N 100th St Apt 204, Milwaukee, WI 53225